Job Responsibilities:
- Welcoming customers and taking them to their tables according to the customers’ needs in terms of number, availability of tables, smoking, etc.
- Offering the Menu and items details.
- Taking customer orders, directing them to the relevant department and following up on their preparation.
- Ensure that customer orders arrive at the appropriate time and according to their request.
- Direct and supervise the team, to ensure that all duties are carried out in accordance with standards.
- Using up selling and cross-selling techniques, in order to meet customer’s expectations, and working to increase sales.
- Helping customers, providing a clear explanation of the components of the items, and checking if any of the components are not suitable for any health conditions of the customers.
- Providing the cutlery needed as per the order.
- Paying attention to proper appearance, personal hygiene, and formal work dress.
Job Requirements:
- Diploma in hotel management
- 3-5 years of experience in restaurants or hotels.
- Act positively towards customers and employees.
- The ability to communicate with individuals to a great extent.
- Accuracy in details and high organization
- Knowledge of the market and competitors.
- Product knowledge.