Showroom Sales

Job Summary:

Responsible to sell cold desserts within the branch using appropriate methods , ensure to provide the best customer service .

Job Duties & Responsibilities :

  • Focus on presenting dessert items in an appealing manner.
  • Emphasize both cross-selling and upselling techniques to enhance customer experience.
  • Regularly check the validity and quality of desserts and products within the department.
  • Coordinate with the Cold Sales Team Leader to ensure proper labeling of production and expiration dates, as well as accurate weights for each package.
  • Pay attention to selling older inventory before newer items.
  • Regularly inspect refrigerators, counters, and display areas.
  • Ensure proper functioning of equipment and address any issues promptly.
  • Continuously monitor refrigerator temperatures according to the quality department’s approved schedule.
  • Suggest new products to customers based on their preferences and needs.
  • Understand customer requirements during the sales process.
  • Provide necessary supplies to the Cold Sales department regularly.
  • Strive to provide outstanding customer service to build customer loyalty.
  • Maintain cleanliness and hygiene in the department.
  • Be aware of all ingredients in the products to avoid selling items that may cause allergies for specific customers.
  • Maintain a professional appearance at all times.
  • Perform any other related duties assigned by the direct supervisor.

Job Requirements:

  • 1-3 years of experience in Sweets Sales (cakes, arabic sweets & chocolates).
  • Experience in direct sales ( Retail).
  • Excellent customer service skills.
  • Effective communication and persuasion abilities.
  • Proficiency in cross-selling and upselling techniques.

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